Returns & Refund Policy

Returns & Refund Policy

At Aroma Riva, we aim to ensure every customer is satisfied with their purchase.

🔁 Returns

Due to the nature of perfumes and for hygiene reasons, we do not accept returns on opened or used products.

Returns are only accepted if the item is:

📦 Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of delivery.

Our team will assist you with a replacement or appropriate solution.

💳 Refunds

Once your return is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be processed within a few business days.

📞 Need Assistance?

Aroma Riva provides clear return and refund policies for perfume purchases across UAE including Abu Dhabi and Dubai.

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